• PATIENT has the right to receive safe and high quality health services, provided with professional care, skill and competence.

 

• PATIENT has the right to receive care with respect to him and his culture, beliefs, values and personal characteristics.

 

• PATIENT has the right to receive open, timely and appropriate communication about his health care in a way he can understand.

 

• PATIENT has the right about his health status, recommended treatments, options, risks and benefits.

 

• PATIENT has the right to be informed about the costs of his care and payment methods.

 

• PATIENT has the right to join in making decisions and choices about his care and about health service planning.

 

• PATIENT has the right that his personal privacy is maintained and proper handling of his personal health and other information is assured.

 

• PATIENT has the right to comment on or complain about his care and have his concerns dealt with properly and promptly.